Flex is an exceptional, easy to manage credit card program that combines the power and functionality of First Data’s market-leading processing platform with the flexibility and convenience of a bundled service package.
Flex* Highlights include:
- In-house Falcon risk management system including fraud detection and monitoring and suspected fraud cardholder contact
- Complete application processing and new account issuance services
- The processing power of an industry leader: First Data
- Full In-house system support services
- 24x7x365 toll-free cardholder service including card activation
- Numerous cardholder payments processing options, including lock box
- Account maintenance (i.e., credit limit increases, address & name change, card reissue, etc.)
- Inventory monitoring of such items as card stock, card carriers, disclosures and inserts at the processor
- Preparation of daily settlement worksheet to your accounting department
- Monthly reporting package
- Submission management of statement messages requested by client to processor
- Cardholder retrieval & disputed items chargeback services
- Up to three credit card products included—-MasterCard and Visa products available
- MasterCard and Visa compliance assistance
- No minimum requirements
Your role
- You own receivables
- You make credit decision
- You post daily settlement sheet to your GL system
- You elect whether or not to provide customer service
Options
- Advanced features such as custom rewards and promotional programs
- Marketing programs
- Cardholder Internet access implementation
- Per cardholder account enrolled in the Internet access program
- Per new account credit scoring process with First Data based automated application system
*Program customization available